Contact Us

Use the form on the right to contact us.

Alternatively you can get in touch at hello@lilacandwhite.com.

40 Kenilworth Road
London, England, SE20
United Kingdom

07939103664

Delivery & Returns

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UK Deliveries

From the moment your artwork has been finalised, orders can take up to a week to be printed, packaged and reach you (depending on which delivery method you select). We offer three delivery options.

1. Royal Mail First Class (non guaranteed) costing £2 - this is for samples only.

2. Tracked Courier (delivery anytime between 7.30am and 5.30pm) costing £6.99. Allow up to 7 working days for printing, packaging and delivery (from sign-off of artwork).

3. Tracked Courier (pre-midday) costing £11.00. Allow up to 7 working days for printing, packaging and delivery (from sign-off of artwork) .

We will email you your unique tracking number to trace your package.

Note: Some items have a quicker turnaround, such as Table Plans, Order of Service and Menu Cards - please enquire. 

International Deliveries

From the moment your design has been finalised, orders can take up to 10 working days to be printed, packaged and reach you. All our international deliveries are sent via courier. We will email you your unique tracking number to trace your package.

returns policy

We only take returns if your item has been damaged during delivery. Please take a picture and forward to us at hello@lilacandwhite.com within two working days and we will work with you to resolve the problem.