Contact Us

Use the form on the right to contact us.

Alternatively you can get in touch at hello@lilacandwhite.com.

40 Kenilworth Road
London, England, SE20
United Kingdom

07939103664

Delivery & Returns

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UK Deliveries

From the moment your artwork has been finalised, orders can take up to a week to be printed, packaged and reach you (depending on which delivery method you select). We offer three postage options.

1. Royal Mail First Class (non guaranteed) costing £2 - we only offer this for samples being posted.

2. Tracked Courier (anytime between 7.30am and 5.30pm) costing £6.99. Allow up to 5 working days for printing, package and delivery (from sign-off of the artwork).

3. Tracked Courier (pre-midday) costing £11.00. Allow up to 5 working days for printing, package and delivery (from sign-off of the artwork) .

We will email you your unique tracking number in order for you to keep in touch with the whereabouts of your package. Note we turnaround some items more quickly such as table plans, order of services and menu cards - please enquire. 

International Deliveries

From the moment your design has been finalised, orders can take up to 7 working days to be printed, packaged and reach you. All our international deliveries are sent via tracked courier. We will email you your unique tracking number in order for you to stay in touch with the whereabouts of your package. 

Returns Policy

We only take returns if your item has been damaged in the post, please take a picture a soon as you receive the package and send to us at hello@lilacandwhite.com within two working days and we will work with you to resolve the problem. Otherwise we can post a replacement as soon as we see the issue.